At elsa.care, our goal is to make sure you loved ones are taken care of — this is why we make sure that our systems are protected with the highest security standards.
We follow the strictest security standards to protect your funds. From user authentication to payment verification, we continuously monitor our system activity to shield you.
Transfers are securely handled by licensed and regulated entities. You'll be protected by European financial authorities who supervise all payment activities.
We take data privacy very seriously. All your personal and financial data will be safely stored, anonymized and encrypted. We will never share data nor sell it to any third parties.
Yes! We work under very strict regulations that make us comply with very high security standards. Our transfers are handled by CurrencyCloud, which is now part of Visa. They are experienced money transfer operators and they handle
Our payments system is handled by Add On, which is part of Global Payments solutions, one of the largest payment system companies in the world. All payments are then directly sent to your loved one through Currencycloud.
Your data is more than safe. We store your data in one of the safest Data Centers in Spain (ESpanix), which counts with the highest security measures possible. You can find more about how we protect your data in our Security guideline.
The elsa.care team is available 24/7 to help you with any concern. You can call, WhatsApp or contact through our Facebook page our support team whenever you need help, especially if think your account has been tampered with. We are available 24/7 to review your case.
The app has been built with the safest protocols to protect you at all times. From payment processing to data storage and final payout to your loved one in The Philippines, elsa.care counts with the best possible partners and with the highest security measures all the way through.
Elsa Care Technologies SL is incorporated and regulated under the laws of Spain. We also operate under the supervision of the Dutch financial authorities (Dutch National Bank). EU standards are some of the toughest to comply with and demand the highest levels of security and privacy.
Payment services for Elsa Care Technologies SL provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of a electronic-money institution (Relation Number: R142701)
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